Privacy policy

This Privacy Policy describes how organorepublic.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, how you interact with the Site, session recordings, heatmaps, and click behavior - only where permitted by law and, where required, subject to your consent through our cookie consent banner.
  • Purpose of collection: to load the Site accurately for you, perform analytics on Site usage, measure performance, gain usability insights (including session replays and heatmaps), and optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, or scripts.
  • Disclosure for a business purpose: shared with our processor Shopify, Google Analytics, Microsoft Clarity, Meta Pixel, and Klaviyo.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (such as payment method details; payment card numbers are processed securely by third-party payment processors and are not stored by us), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify, payment gateways (e.g., Shopify Payments, PayPal), shipping providers, and Klaviyo (for behavior-based marketing).

Customer support information

  • Examples of Personal Information collected: name, email address, phone number, and any additional information provided in support inquiries.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with Shopify and any integrated support tools.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use Veeqo for inventory management, order routing, and fulfillment workflows.
  • We use Google Analytics for traffic analysis and performance measurement. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
  • We use Microsoft Clarity for session replays, heatmaps, and usability insights. You can read more about Microsoft Clarity's privacy practices here: https://clarity.microsoft.com/privacy.
  • We use Meta Pixel for conversion tracking, remarketing, and targeted ads on Facebook and Instagram. You can read more about how Meta uses your Personal Information here: https://www.facebook.com/privacy/policy/.
  • We use Klaviyo for behavior-based email and SMS marketing. You can read more about how Klaviyo uses your Personal Information here: https://www.klaviyo.com/legal/privacy/privacy-notice.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We use Meta Pixel for conversion tracking, remarketing, and targeted ads on Facebook and Instagram.
  • We use Microsoft Clarity to analyze user interactions (including session replays and heatmaps) and improve site usability, which may inform advertising strategies.
  • We use Klaviyo to send personalized emails, SMS, and targeted communications based on your behavior on the Site, purchases, and interactions.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners (including Meta, Google, and Klaviyo). We collect and share some of this information directly or through cookies, pixels, or similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your rights

CCPA

We do not sell Personal Information. We may share Personal Information for advertising purposes as permitted under California law, subject to your opt-out rights.

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services. Additional cookies, pixels, and tracking technologies may be used by third-party services such as Google Analytics, Microsoft Clarity, Meta Pixel, and Klaviyo.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

SMS Privacy Policy

Purpose of SMS Communications

OrganoRepublic.com uses SMS communications (powered by Klaviyo) to provide you with timely and relevant updates regarding our products, services, promotions, and events. SMS notifications may also include important information about your orders, such as order confirmations, status updates, and delivery notifications.

  1. Information We Collect When you opt-in to receive SMS communications from OrganoRepublic, we collect the following information: • Your phone number • Details related to your interaction with the SMS messages, such as delivery status, message open rate, and response activity.
  2. How We Use Your Information The information collected is used solely for the purpose of: • Keeping you informed about products, services, promotions, and events that may be of interest to you. • Providing you with order confirmations, updates, and other notifications related to purchases or services.
  3. Opt-In Consent By providing your phone number and opting in to receive SMS messages, you give OrganoRepublic explicit consent to send text messages for the purposes outlined above. Consent to receive SMS messages is not a condition of purchase.
  4. Opt-Out Process You can opt out of receiving SMS communications at any time by replying “STOP” to any of our messages. Upon receiving this request, we will promptly remove your number from our SMS communication list. Alternatively, you can contact our customer support team at support@organorepublic.com for assistance with unsubscribing.
  5. Data Security We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect the information we collect and store, including your phone number and any SMS-related data.
  6. Data Sharing We do not share your phone number or SMS-related information with third parties for marketing purposes. Your data may be shared with third-party service providers (such as Klaviyo) who assist us in delivering SMS communications but only to the extent necessary for providing the service.
  7. Message Frequency The number of SMS messages you receive from OrganoRepublic will vary based on your preferences, interaction with our services, and specific promotions or notifications. We strive to keep the message frequency reasonable and relevant.
  8. Message and Data Rates Standard message and data rates may apply. These rates are determined by your mobile service provider. OrganoRepublic is not responsible for any fees or charges you may incur as a result of receiving our SMS messages.
  9. Contact Us If you have any questions or concerns regarding this SMS Privacy Policy or our SMS communication practices, please contact us at support@organorepublic.com.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@organorepublic.com or by mail using the details provided below:

Organo Republic
3719 NW 50th St
Miami, Florida 33142
United States

Last updated: December 19, 2025

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority (e.g., your state attorney general or the Federal Trade Commission in the US).